Ground Handling Services

QUALITY AIRPORT SERVICES

We provide the widest range of quality airport services at both Larnaca and Paphos airports such as:

  • Representation and accommodation
  • Obtain landing permissions
  • Receive/transmit all operational messages
  • Load control and communications
  • Passenger and baggage handling (Servicing passengers who need more attention – such as elderly, passengers with reduced mobility, unaccompanied minors, giving them our utmost attention and care)
  • Electronic and Manual check-in
  • Assistance on arrival
  • Meet & Greet services
  • Provision of Lounge services through our “Aspire Aphrodite Lounge” at Larnaca Airport – www.executivelounges.com/airport-lounges/larnaca-aspire 
  • Provision of Lounge Services at Paphos International Airport – through F&B Executive Lounge
  • Transfer desk services
  • Ticketing services
  • Escort of boarding and disembarking passengers
  • Gate services
  • Excess Baggage Handling
  • Porter services
  • Cargo and mail handling
  • All ramp handling services
  • Flight operations and crew administration
  • Surface transport of passengers and crews as well as retrieved luggage.
  • In-flight catering services
  • Station supervision and administration
  • Fuelling (third party)
  • Security services for passengers, baggage, cargo and catering
  • Interior and exterior cleaning of all aircraft types

AIRCRAFT, RAMP & CARGO HANDLING

The comprehensive range of services on Aircraft, Ramp and Cargo Handling offered includes:

  • Ramp and flight deck communication
  • Marshalling
  • Aircraft Loading/Unloading
  • Baggage Sorting (Though a Baggage Reconciliation System offering AA reconciliation)
  • Aircraft Cabin Cleaning by fully trained cleaners.
  • Push Back and towing
  • Cooling and Heating
  • GPU/ASU services
  • Water and Lavatory Servicing
  • Load Control (preparation of load sheet/trim sheet, MET reports, flight planning and slot coordination) A team of 12 fully trained and qualified Load Controllers work on a 24 hours basis preparing load sheets for all our flights at Larnaca and Paphos airports through our centralized Load Control Centre. •    Cargo Handling and warehousing (Transfer to/from aircraft) (including handling of dangerous goods and live animals by fully qualified staff) •    ULD Build-up/breakdown
  • Cargo documentation and processing of all import/transfer/export documents
  • Transmission of all Cargo IMP messages
  • Delivery of cargo to all towns of Cyprus
  • Freight sales at competitive prices
  • DGR Acceptance and special cargo handling
  • Customs clearance
  • Tracing of cargo and baggage using the SITA World Tracer system.
  • Home and hotel delivery of retrieved baggage as well as cargo and settlements of first need expenses.
  • ULD storage and Inventory control
  • Catering Services
  • In-Flight catering, in collaboration with NEWREST.
  • Fuelling (third party)
  • Security Screening of Cargo
  • Engineering (Third Party)
  • General Aviation
  • Military flights
  • Ambulance flights